Consult for ssl configuration

[dujas]

Hi Team,

I have manged to configure Jira Service Management with SSL, though it is a self-signed CA and for now the https is working. However, in the page of "Troubleshooting and Support tools", it complained error "Gadget feed URL". I followed link below to do the troubleshooting:

https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-error-779355358.html

Test below failed:

$JAVA_HOME/bin/java SSLPoke jira.example.com 443

Test below passed:

$JAVA_HOME/bin/java -Djavax.net.ssl.trustStore=/my/custom/truststore SSLPoke jira.example.com 443

The truststore I used is the default one: 

/etc/pki/ca-trusted/extracted/java/cacerts

Please help guide me if there is anything else I need to check and how to troubleshoot.

Thanks.

[dujas]

Well, the issue kept still though I changed the base URL.

Is there anyone could help check?