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Copy AI summarization of the Description field to custom field.

Kimberly Deal June 2, 2025

I would like to use Atlassian AI to summarize data from the Description field and post the summary into another custom field.  Is there any way to do this?  

1 answer

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Matt Doar _Adaptavist_
Community Champion
June 2, 2025

Does this happen just when the issue is created?

Kimberly Deal June 2, 2025

No, not just on ticket creation,  ideally it would be any time the descriptions updated. 
Though we'd be happy to start with just on creation. 

 

Matthias Gaiser _K15t_
Community Champion
June 2, 2025

If it's only about work item creation, then you can simply use Confluence Automation for this. 😁

Confluence has a trigger for when a Work Item has been created, unfortunately not for edits. But you could build an automation like this:

Screenshot 2025-06-03 at 07.58.29.png

Not exactly what you're looking for, but maybe close enough?

 

PS: I guess, @Matt Doar _Adaptavist_ had the same thoughts?

 

Matthias Gaiser _K15t_
Community Champion
June 2, 2025

If you also use Rovo, you can alternatively use a Rovo agent to summarize it, I just didn't have a test environment to try it out.

Björn Gullander Eficode
Community Champion
June 3, 2025

You could create a Rovo agent with the instructions to:

"summarise the description field of the current issue and return the summary". 

Then you call that agent in an automation rule and use the result in an Edit issue action. {{agentResponse}} smart value will include the result from the Rovo agent. 

 

automationrule.png

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Matt Doar _Adaptavist_
Community Champion
June 3, 2025

Good call on the Confluence direction. I was thinking Rovo and a custom forge app but that's probably overkill

Kimberly Deal June 4, 2025

Thanks @Matthias Gaiser _K15t_ !  I'm not entirely sure that will work for our case, but interesting approach!  I'll test it out. 

For the answers involving Rovo, we don't have Rovo in the environment yet, so those may be a future answer, but not available to us at this time. 

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