Copy comments to clone issues
Daniel Bermudez
Contributor
These automations remove the attachments that already exist when the ticket is commented on or when another attachment is added. (I do it this way because I had a problem where, if I only copied them without deleting them, it would duplicate the ones that already existed.)
After these, I have these two automations that clone the attachments:
These two are the same automation because I need to clone the attachments from the comments too.
I need one to also transfer the comments. Could you give me some ideas? I tried with this:
But it conflicts with the others and doesn't work correctly...