Copy n paste text from Details n Development tabs. Pasting adds extra space btwn every line copied,

[margaret.wagner]

I'm a newbie. I'm hoping there is a better way to do this without copy/paste, but for now I wonder if I can get information copied from the Details and Development tabs to not paste with an extra line. From Details tab in Jira...

• “Rating Comparison” - Quote Template

  • Assuming the formatting issues will be corrected with the data retriever (dependency on SNAPLUBA-6253), just need to verify the display of these formatted columns on the template.T

  • The last row of the table (Consent to Rate) is missing - it is populated in the table data but not displayed

• “Industry” - Quote and Policy Template

  • Instead of displying the NAICS code, the client has requested that the Description of the code (256 characters) be displayed instead. (depende...

What displays when pasted into FrameMaker is 

“Rating Comparison” - Quote Template

Assuming the formatting issues will be corrected with the data retriever (dependency on SNAPLUBA-6253), just need to verify the display of these formatted columns on the template.T

The last row of the table (Consent to Rate) is missing - it is populated in the table data but not displayed

“Industry” - Quote and Policy Template

Instead of displaying the NAICS code, the client has requested that the Description of the code (256 characters) be displayed instead. (dependency,,,"

It's probably something with FrameMaker rather than a Jira issue but would like to not have to remove all the extra spaces. I understand the formatting, although it would save time to be able to preserve that, too. If there's an easier way to import information that would be great.

Thanks.
Margaret

[Dan Breyen]

Hi @margaret.wagner welcome to the community.  I did a little test to paste text into a text editor and Word and wasn't able to replicate the behavior you are seeing.

I have seen something similar going the other way, when I'm pasting text from another application into Jira, but haven't been able to narrow down a workflow.

Have you tried pasting the text into another application?  If so, do you see the same behavior?

I took a quick look at Atlassian's Jira Site and didn't see any open issues.  But, I may have missed them.  

I copied the text from Edge, have you tried different browsers? 

Hope that helps.