Project key is PLM
Epic is issue type in PLM project
Critical Service is issue type in PLM project
Supported Critical Service is and URL field on the Epic Screen
Supported Critical Service has to be filled with Critical Service (Issue Type ) Jira Issues
Requirement is whenever Supported Critical Service is filled with Issue URL of the issue
then
link that Issue url / Critical Service issue to the Current Epic Issue
Trying this with Jira Automation trigger Issue Updated then Copy value from URL Field to Linked issues to Epic but no luck. Your help is much appreciated. Thanks
Hello @Sangram Darole
For me, it is because when you try to link an issue with the entire URL, the system is not able to link it. But with an issue key, it will.
So, I'm suggesting using this smart value from the string (substringAfterLast(String separator)) that will get the issue key from your field.
Try to link with this smart value, and I hope it will help you
{{issue.Supported Critical Service.substringAfterLast("/")}}
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