Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Correct browser settings for Jira on iOS

James Hicks November 5, 2020

I can login to Jira on my MacBook, but when I download the Jira app, and try to login, Jira keeps telling me something to the effect of: "We couldn't log you in, ... check your browser settings .. and that time and date are synchronized".  I can't seem to find the magic settings.

1 answer

0 votes
Ansar Rezaei
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2020

If you work from a different time zone from where your global instance configured, go to your profile at this link: 
https://id.atlassian.com/manage-profile/account-preferences
and check if the time zone of your account matches with your iOS device or not.

James Hicks November 11, 2020

time zone is the same

James Hicks November 11, 2020

problem still not fixed

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events