I run quite small projects and each project has the same general components. As such, I wanted to create a global automation which essentially just creates my 3 base epics as soon as I create a project (the 3 epics are all formatted the same as the attached image, just with different names). Unfortunately, It is giving me the above error each time. I originally had the trigger to do this only for the creation of software projects and that was giving the same issue.
Hello @Tom Mina-Coull
Some small things to look for:
There might be other stuff to look at, but I would start there
Thanks for your reply.
The only required field is summary. But in checking this, I did notice that you obviously can't create the epic in the board, but rather only in roadmap. I'm wondering if that may be stopping it?
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Sorry, for your first bullet point, Epic, Task, Subtask are the default issue types that appear when I create a project.
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Are the projects Team-managed projects?
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ok that's where the problem is. I do not know why yet...
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@Tim Perrault Just so I know where I stand and how to proceed, do you mean that there is currently something blocking this type of automation from running on team-managed projects and there is currently no known fix?
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I don't know actually. I know where it breaks is when you use team-managed projects. For company-managed projects it works. I'll let you know if I find anything
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ok after some research this looks to be an issue with team-managed projects and global automation rules.
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@Tim Perrault doesn't look like that is getting fixed anytime soon, so I'll just stop being lazy and create my epics myself. But I do have automations to create tasks (which also fail from global) which I have saved in global, deactivated, and will copy from global to project as I create new projects. Not the cleanest, but a viable workaround. Just realised I can also create the other epics automatically off that same automation so long as I create the first epic
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