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Creat Linked Issue option no longer available, have checked permissions

Jessica Ketcham
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April 24, 2025

Suddenly, the Create Linked Issue option available under the More menu is no longer available for one of my projects, but is available for others. I've checked and compared settings and they seem to match. I've also checked permissions and settings and everything is on and active. This is in Jira server. My project is a Software project but it looks like this function was enabled for Software projects in 2016, and my team was using this without issue until suddenly yesterday it was gone. This issue is on Jira Server, not Cloud.

These have all been checked but the issue remains:

  • Check Project Permissions:
    Ensure you have the "Link Issues" permission for the specific project. You may need project/Jira admin permissions to check and modify permissions.
  • Use Permission Helper:
    In the issue, go to "Admin" > "Permission Helper" and check the "Link Issues" permission.
  • Check Issue Linking Functionality:
    Verify that issue linking is enabled under Admin > Issues > Issue Features. 

1 answer

0 votes
Mikael Sandberg
Community Champion
April 24, 2025

Hi @Jessica Ketcham

Welcome to Atlassian Community!

Are you using the new UI or the old one? The new UI is moving everything to the left, and in the new UI the Link work item has moved to the + Add button at the top when you are in the issue view.

Screenshot 2025-04-24 at 2.26.29 PM.png

Jessica Ketcham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 24, 2025

Hello! We are in the old UI and this is Jira Server, not Cloud. It used to be right above Move.

More.jpg

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