Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Create Jira Ticket from SHARED MS Teams Channel

Amy Christianson
Amy Christianson July 16, 2024

We can install the Jira Cloud tab within Teams and can create Jira tickets from non-shared Teams channels. But we do not receive the option to create a Jira ticket from a SHARED Teams channel.

Is this expected behavior? If so, is there a plan to allow Jira ticket creation from a shared Teams channel in the future? 

Answer
Watch
Like Nicolas Grossi likes this
363 views

1 answer

0 votes
Nicolas Grossi
Nicolas Grossi
Banned
July 16, 2024

You might take a look at this thread: https://support.atlassian.com/jira-service-management-cloud/docs/create-issues-in-microsoft-teams/

 

Nicolas

View More Comments
Amy Christianson
Amy Christianson July 17, 2024

Assist isn't supported for shared channels. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.