So I am not sure how any of this would work. Here is what I would like to do:
- Material needed in production
- Employee scans a bar-code (unique identifier)
- The submit the ticket and the ticket fills in with information from a table
- The table should only be editable by a group of employees
- There may be up to 20 different fields, but they will all relate back to the original identifier
- I would also like to be able to use JIRA to print out the slips with the barcode and title and description
I would like to be able to complete this in JIRA Service Desk. Therefore, someone would submit a "ticket" which would create the issue and one of two things could happen:
- Automation would create a subtask for a certain group of employees to send out an alert.
- The "ticket" fills in extra fields that are not seen by the original employee from a separate table.
Any ideas?