Create a rule that once a ticket reaches a certain stage then creates a diff issue type ticket

[Raina Anand]

I would like to create a rule that will be triggered by a certain type of ticket being moved to done or marked approved, then will clone the information into another ticket of a different issue type. 

Is this possible? 

[Bill Sheboy · Accepted solution]

Hi @Raina Anand 

Yes, that is possible.

I recommend trying to create the rule, and if you run into challenges post images of your rule and the audit log details showing the rule execution, and describe what is not working as you expect.

To get you started on creating your rule, please refer to these documentation and example sources:

•  https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Kind regards,
Bill