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Create button not working

Ellynet Solutions LTD September 9, 2021

When I click on the Create button, nothing happens. I have tried to open JIRA on Brave browser both in standard and private windows with no difference in the behaviour.

I tried using Mozilla Firefox but the behaviour of the button was still the same.

 

2 answers

1 accepted

1 vote
Answer accepted
Ellynet Solutions LTD September 9, 2021

After reviewing similar cases from other members, I disabled all extensions and the issue was gone. Enabling one extension at a time led me to the culprit, Zoho Notebook Web Clipper extension.

 

Disabling Zoho Notebook Web Clipper extension resolved the issue for me.

0 votes
Pramodh M
Community Champion
September 9, 2021

Hi @Ellynet Solutions LTD 

Clear the cache or you might not have create issue permission for any of the projects. If you are the admin check with permission scheme attached to respective project and troubleshoot

Thanks,

Pramodh

Ellynet Solutions LTD September 9, 2021

Thank you.

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