Create issue screen

[Support Agent]

I am trying to create new issue screen but the page keeps loading - saying Jira takes longer than usual. Is there any bug within the system? Why can't I set up new issue screen, are there any technical problems at the moment?

And after I have clicked on 'Create Issue Screen', this is what came up: 

[John Funk]

Hi @Support Agent  - Maybe try to go straight to the screen and not through the project. 

Go to Settings > Issues > Screens 

Then search for the screen you want and add the field to it. 

[Jack Brickey]

I have not experienced this myself but that doesn't really mean anything since you are on a completely different server/VM. If this doesn't disappear soon I would reach out to Atlassian Support.