Create screen for Customers only.

[Jim Bailey]

I added a Security Level dropdown to my Create Issue screen.

I would like to hide it from our customers who are also using my JIRA project.

Can this be done?

[Nic Brough -Adaptavist-]

If you remove the customers permission to "set issue security", that particular field will disappear (I'm assuming it's the system "security level" field)

[Jim Bailey]

Can it be done with a distinct Workflow, Screen Scheme, Permissions, etc?

Meaning can it be done at all without the plug in?

[Joe Pitt]

You're looking for field level security, which native JIRA doesn't support. I believe the Behavior plugin and some others do.