Create sprint button inactive for some boards

[Evelyne Bösch]

Hi there

I found for this problem a similar thread, but it dosent work for me.  Or i made it false =/

The similar post: https://community.atlassian.com/t5/Jira-Software-questions/Create-sprint-button-inactive-for-a-user/qaq-p/884431

Users send my an email, that the sprint button is not active.

All my projects has the same group in the Option "users and roles" => "Sprint Manager"

 

The same group is also in the option "Permissons => "Manage Sprints" defined.

My test user is in this group.

Most of my Boards has the "Create sprint" button active.

But a few doesnt.

________

One of the boards where isn't working has the following inputs:

Filter Query: component = BLABLA OR labels = BLABLA ORDER BY Rank ASC

Ranking: Using Rank

Projects in board: The projects in this board cannot be listed because of the complexity of the board filter

Any ideas?

[Tarun Sapra · Accepted solution]

Hello @Evelyne Bösch

Labels is a free text field thus you should use the criteria of "project" in the board filter even if it means having issues from multiple projects. 

You can also have create sprint button active when you have the required permission in all the projects referred by the JQL filter of the board.

[Tarun Sapra]

https://confluence.atlassian.com/jirakb/users-cannot-manage-a-sprint-start-close-etc-despite-having-the-manage-sprint-project-permission-824345392.html

ALso, I would suggest you to also make sure the users have "Schedule issue" permissions as well as this permission is used for "ranking" of issues in the backlog view of the board.

[Evelyne Bösch]

Hi Tarun Sapra

Tryed it with reducing the filter to "component = BLABLA ORDER BY Rank ASC" and it works fine!!

So i had just to check the board filters for complexity, and if possible made them simpler.

Thank you so much, i really had no idea, why my permission plan is not running.

Thats now a very good new perspective.

I will tried it out for the other 4 boards and will keep up to date how it works.

Thank you very much!

[Tarun Sapra]

Hello @Evelyne Bösch

Glad to know that it's working now, could you please accept/upvote the answer so that other users are helped.

[Evelyne Bösch]

Hi @Tarun Sapra

Two filters are now fine, they are working properly.

They looking like this: 

old:  

component = BLUB OR labels = BLUB ORDER BY Rank ASC

new: 

project = XYZ AND component = BLUB OR labels = BLUB ORDER BY Rank ASC

old:  

“Implemented by" in (xxx,yyy,zzz)

new:  

project in (BLI, BLA, BLO) AND "Implemented by" in (xxx,yyy,zzz) ORDER BY Rank ASC

but there where the last three boards, which still didn't work.

i cannot find any way for simplify them. 

project = XYZ and component = THING order by resolution desc, duedate asc, priority desc, status desc

status in (New, "In Progress", "Tested, not ok", "Ready for Testing", Deferred, "Tested, ok ", Open) AND labels = THIS ORDER BY Rank ASC

status not in (Done, Rejected) AND (component in (BLI, BLA) OR assignee in (xxx,yyy,zzz) OR "Implemented by" in (xxx,yyy,zzz)) ORDER BY Rank ASC

Any Ideas?