Created New Tickets from a Workflow and Respecting the Hierarchy of the original tickets

[Kellie Noumi]

Hi JIRA Community,

I am hoping that someone can help me with a interesting uses case I am trying to execute.

At our organization, we collect product ideas in one project.  These tickets follow the following hierarchy:

Project -> Epic -> Enhancement or Improvement or Bug

What happens: Once an issue is approved in the Product IDEAS project, the tickets in the product IDEAS project are closed and new tickets are created in the appropriate Dev Project for Team work.

I have everything working with the approval workflow and the new tickets being created.   What I cannot figure out is how to tie the newly created tickets together to represent the hierarchy that was present in the IDEAS tickets that were closed.  Here is how the parent connections should work:

New Project -> No Parent

New Epic -> Parent = New Project

New Enhancement -> Parent = New Epic

New Improvement -> Parent = New Epic

New Task -> Parent = New Epic

Screenshot of workflow is included below.   

Any ideas on how we can achieve this?

Thanks so much everyone for your help.  It is so appreciated.

[John Funk]

Hi Kellie,

Why are you trying to duplicate the entire structure of the original project?