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Creating Ticket using API in my locally installed Jira

Nitin Sharma October 8, 2023

Hi,

We have installed and configured JIRA to work as in-premises environment. We have several users created in that. We have one other application, through which we would like to create a Ticket in our Jira system. 

1. I would like to confirm is the following API correctly identified-

https://<someapp.oursubdomain.com>/rest/api/2/issue/

2. Also, we are aiming to use PAT for API calling, is this ok. 

3. During ticket creation, we want it to get created with the proper reference to the reporting user. So, that if admin post any resolution, it should be sent to appropriate member. (Not able to figure out yet how to achieve this). Do, we need to change the Auth mechanism for this. 

Thanks,

1 answer

0 votes
Bert van Dijk [TMC.nl]
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October 9, 2023

Hi @Nitin Sharma ,

 

It is possible to set the reporter field on the screen. After that, it is possible to set/change the reporter field during issue creation. A different field, named "creator", will never change.

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