Creating a task from email in jira software

[Mateusz Czuchrak]

Hi,

I have a default incoming mail address configured (jira@lazienkaplus.atlassian.net) https://prnt.sc/X7fjvE_WW2S- 

I would like to have a task created for every email sent to this address. Is it possible in Jira Software? (I know it is in Service Management)

[Mohamed Riza _ServiceRocket_]

Hi @Mateusz Czuchrak 

For this you will need to configure a mail handler as shown here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/#Configure-a-mail-handler