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Creating issues and comments from email, how to notify non users

Syed Rashid Mehmood
Syed Rashid Mehmood March 28, 2018

we are able to Creating issues from email using IMAP, but how to notify customer(the one who sent email) about any comments or transitions, Without adding them as User.


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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 28, 2018

Service Desk, or plain Core or Software?

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