Hello,
I would have a requirement to add a button on the edit issue screen (maybe also the sprint issue details view) in Jira Cloud?
Basically what I'd like to achieve is on click of the button to inform our internal time tracking tool that the current user will be working on a given jira issue.
If I can add such a button I though I could connect it with a custom event which would trigger our tool through a webhook.
We already have a custom sync and mapping in place between our internal time tracking tool and the jira issues list as well as jira users and this would make it more convenient as it would remove the necessity to jump back and forth between both systems.
So far we implemented a trigger so that the transition from "To Do" to "In Progress" could inform our internal time tracking tool, but we would love not having to transition back and foth between "To Do" and "In Progress" each time if that would be possible.
Thank you in advance for your support,
Patrick.
Hi @Patrick Russell,
you're already almost there with your solution and the transition.
You can simply add a global looped transition to the workflow by selecting as source state Any status and as target state Itself. Then you can apply the same logic you did before with the other transition.
This way you get a button which does not modify the workflow status.
Cheers,
Matthias.
That sounds great, didn't think about looping to the same status to get one more workflow button and binding that with the custom action.
Thanks for the swift answer.
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I like this loop to self then JIRA creates the transition button and takes the hard work out of the equation; I just adjust the location on the button bar using the ops-bar property.
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