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Custom Charts Time Spent does not always update - help?

Katelyn O_Brien
Katelyn O_Brien September 17, 2024

I have a Custom Chart Widget on a dashboard taht records the time spent per user by day for the past 7 days. 
In some cases, worklogs don't record totals for some days for specific users. Instead, it shows "0", but still hyperlinks to the tickets that DO have a worklog that match that date. I'll link an example in the comments. 

 

Has anyone ever run into this before, and do you have any advice on how to fix it?

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Katelyn O_Brien
Katelyn O_Brien September 17, 2024

Screenshot 2024-09-17 at 7.24.20 AM.png

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