Custom Field Won't show up

[Kyan Rowse]

I made a custom field. I followed this tutorial: https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html 

But I can't complete the step 

"Adding a custom field directly to an issue"

It says I need to open an issue and then click the Admin button to add my custom field but there is no admin button. And I am the admin of the cloud project as I created it.

Very confused any help much appreciated.

Cheers

-Kyan

[Fabio Racobaldo _Catworkx_]

Hi @Kyan Rowse ,

welcome to the Atlassian community!

tutorial: https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html  is related to a Data Center instance but you are on the cloud.

You need to add your new custom field to the Epic view screen in your project (https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/) 

Hope this helps,

Fabio

[Kyan Rowse]

Yea I've done the screens thing already. 

[Fabio Racobaldo _Catworkx_]

Are u sure that those screens are associated to your project? Is your project a team managed or company managed?

[Kyan Rowse]

Yes, I have clicked the button to associate them with every screen type you can see here in this image. 

I have also checked the context menu and it says that it should be visible on all projects. 

[Kyan Rowse]

My project is team managed.

[Dave Mathijs]

Hi @Kyan Rowse , welcome to the Atlassian Community!

When you click on the cog in the down-right corner - to the right of created/updated - are you able to spot the created custom field in the list?

Has the created custom-field been added to the view screen of this issue type in the project?

[Kyan Rowse]

When I click the cog it takes me to the story preset editing window which was the first thing I checked and yea it doesn't list it. 

Here is the screens window in options. 

Then if I click on the default screen it takes me to this window, and you can see that my custom field is there called "Assigned".