Custom field extended from AbstractCustomFieldType not displayed in Jira Software board detail view

[Gastone Canessa]

We are facing an issue with a custom field that extends AbstractCustomFieldType. While the field works correctly in the full issue view, it does not appear in the issue detail panel on Jira Software boards (Scrum/Kanban). In contrast, custom fields based on GenericTextCFType are displayed correctly in the board detail view.

Expected behavior: The custom field should be visible in the board detail panel, similar to how GenericTextCFType fields behave.

Current behavior: The custom field is not visible in the board detail panel, even though it functions properly in other views.

[Dimitris Sylligardakis]

Hi Gastone,

Have you tried the following by any chance? 

In your custom field class that extends AbstractCustomFieldType, override the getRendererType() method to return the appropriate renderer type for the board detail panel.

The specific renderer type to use might depend on your Jira version and the type of data your custom field handles. Common options include:

• atlassian-editor-core/renderer/markdown (for Markdown content)
• atlassian-editor-core/renderer/wiki-markup (for Wiki Markup content)
• text-renderer (for plain text)

Hope that helps

[Gastone Canessa]

Hi Dimitris,

Thanks for your input! I actually tried overriding the getRendererType() method in the AbstractCustomFieldType class as you suggested, but then I realized that this method isn’t part of the class’s definition—it seems it doesn’t inherit this from anywhere.

If you have any other suggestions or insights, I’m all ears and would really appreciate your guidance or any further ideas you might have. Thanks again for your help!