Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Custom field not appearing in ANY field configuration

Jamie Williams September 10, 2018

When I create a new custom field, they then do not appear in ANY field configuration, not even the system Default configuration.

 

I have tried entering Safe Mode and the issue persists. 

 

I have tried re-creating the field configuration and the custom field but still no luck.

 

Thanks,

Jamie

4 answers

0 votes
Nivash Mathuramuthu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 6, 2023

Danyal Iqbal, Did you find the reason? I am facing the same.

0 votes
Jamie Williams October 1, 2018

Update: This was solved by removing 2 custom fields that had script data hidden in their descriptions.

0 votes
Mohamed Benziane
Community Champion
September 10, 2018

Hi Jamie,

Can you try this:

1 - As an admin go to the administration panel (click on the cog icon and then issue)

2- click on Custom fields> hint Add custom field button

3- Create your field

4- Add it to the Default Screen

Go to field configuration and look for the customfield in  Default Field Configuration

 

Do you find it ?

Hope this helps

Sorry for my english

Regards

Jamie Williams September 12, 2018

Nope. That did not work. 

0 votes
Danyal Iqbal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 10, 2018

You have to add the new custom field to a screen first .

Jamie Williams September 10, 2018

Thanks for the answer, but that doesn't seem the case. I've added several to 1+ screens after I create the custom field and still doesn't appear in field configuration. 

 

Appears on the screens fine though.. just cannot make "required" and other settings you set in field configuration

Suggest an answer

Log in or Sign up to answer