Custom field not grouping correctly in Pie Chart

[Steven Wantz]

I am working on a JIRA Dashboard and have a custom user lookup field. I am attempting to group issues by that custom lookup field, but the only result I get is "None" even though I know there are values in the field for the filtered list of issues.  Is this a known issue?

[Dan Breyen]

Hi @Steven Wantz welcome to the Community!  I took a look through Atlassian's Jira site (jira.atlassian.com) and couldn't find anything specific to this issue.  I would contact support.atlassian.com and see what they say.  They could would with you to better track down to see if this is a software issue or not.  

Hope that helps.