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Custom fields not possible to use as a visible field on a request type

Tormod Fjeldberg January 28, 2019

I have established 7 custom fields to use as a field on a specific request type. I can choose to show 5 of the 7 fields when I click on Add a field.

All the fields are of the same type, and are added to the same screens.

Someone has any idea why this happens?

2 answers

0 votes
Tormod Fjeldberg January 28, 2019

I was able to find a solution on my own.

LarryBrock
Community Champion
January 29, 2019

Please consider posting it here and marking it "Accepted" so others benefit from your experience - thanks!

0 votes
Carlos Garcia Navarro
Community Champion
January 28, 2019

Hi Tormod,

Have you seen this page with some troubleshooting tips when fields don't show in the screen?:

https://confluence.atlassian.com/jirakb/custom-fields-or-system-fields-are-not-appearing-on-the-screen-163416168.html

Tormod Fjeldberg January 28, 2019

Hi

Thanks a lot for the tip!

My challenge is that I am not able to select two of the fields I have custom made when the actual screen is set up. So all selected fields are shown perfect, but I cannot select all the fields that are entered and connected to the actual screen.

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