Custom multiline field no longer accepting returns

[Jenny Wang]

I have a custom multiline field for bug tickets that would allow returns (line breaks) when typing out a list, but it is no longer accepting it. Nothing happens when I hit enter. But if I edit the issue after saving, I can edit the field and it accepts the returns. The field settings haven't changed. Any ideas? Thanks!

[Ivan Lima · Accepted solution]

Welcome to the Atlassian Community.

I'm also experiencing the same. I'll do some digging and get back to you here. Not ideal, but as a workaround, copy and paste works.

[Ivan Lima]

One of my colleagues here in the community, @Jack Brickey, shared that. It's a bug raised in the Atlassian public issue tracker. You can add yourself as a watcher to receive notifications from now on.

• https://jira.atlassian.com/browse/JRACLOUD-78789