Customer Dashboards

[John Barnett]

We are working collaboratively with a customers and we have created a dashboard so they can see the work that is currently in progress, this work is being populated from several projects within JIRA. The challenge we have is in order for the customer to have access the dashboard i need to give them permission to use the filters and also browse permission for the projects (not the best solution). Is there a way to do this without having to give the customer permission to view our project boards.

[Gorka Puente _Appfire_ · Accepted solution]

Hi @John Barnett ,

And thanks @Leo Diaz - Deiser for mentioning our app Dashboard Hub for Jira. You can share in a secure way any dashboard with just two clicks, similar to the way anyone can share a file in Dropbox:

You can see live examples of shared dashboards here: DevOps dashboard , ITSM dashboard and Agile Team dashboard.

Hope this helps!

[Ravi Sagar _Sparxsys_]

Hi @John Barnett 

To access Jira they would need rights. There are other ways like using an app as @Leo Diaz - Deiser suggested. I have done this in the past using eazyBI as well where dashboard can be mailed to people or use other reporting tools like Power BI.

You can also try to create a dashboard in Confluence and export that to a PDF file.

I hope it helps.

Ravi

[Roberts Čāčus - eazyBI]

Hi @John Barnett ,

With eazyBI, you can create reports and dashboards across several Projects and then share these eazyBI reports and dashboards with an access token. This way, your customers won't need access to Jira or eazyBI. For specifics, you can visit the eazyBI documentation page - https://docs.eazybi.com/eazybi/publish-reports/use-public-access-token.

Also, take a look at the eazyBI Demo account on some report and dashboard examples - https://eazybi.com/accounts/1000/dashboards/14871-chart-types.

Thank you, @Ravi Sagar _Sparxsys_, for suggesting eazyBI.

Best,

Roberts // support@eazybi.com

[John Funk]

Hi John,

I am not sure how your customers will be able to see data in a dashboard if they don't have access to the project and the issues themselves. 

[Leo Diaz - Deiser]

Hi @John Barnett 

Have you tried Dashboard hub?

Cheers!