Customer purchased JIRA license in jan 2020 for 8.5 version now they want to 8.8.can they upgrade?

[lakshmi]

Customer purchased JIRA license in jan 2020 for 8.5 version now they want to 8.8.can they upgrade using the same license

[Daniel Ebers]

Hi lakshmi,

an upgrade from version 8.5 to version 8.8 is absolutely possible if the license is valid. For the case that you mentioned I do not see any problems with it.

Please also see "Versions & licenses" in Jira to double check the license status.
Additionally you can check the license status on https://my.atlassian.com

Cheers,
Daniel