Customize email style (email look)

[Francesco Mazza]

Hello to all.

I wanted to ask you if there is a way to change the style of emails. Insert a company logo. Change colors, format with tables, etc. I'm not interested in customizing the content of an email, but in its appearance. Does anyone know how I can do? On which files to put hands? I would not use third-party plug-ins, I want to be able to do everything on the server.
I greet everyone and thank you in advance for your support.

version 7.4.2

[Thomas Deiler]

Dear @Francesco Mazza,

have a look at this article.

so long

Thomas

[Francesco Mazza]

Thanks for the reply Thomas . I already knew this article. Here we talk about content. I need to edit layouts.

[Thomas Deiler]

Ah - sorry. So I guess, you have searched the marketplace already.

I do not know about a solution for this, but you could do following:

• get the source code of Jira and make your way
• use the REST API and send emails on your own

So long

Thomas

[Francesco Mazza]

But why should it be so complicated to do a simple thing?
Any other software gives you this possibility BMC Remdy, SAP, etc etc). What you ask is to be able to insert a company logo inside the notification emails, or change the colors of an email to give a standar company layout. Simple things become complicated with ATLASSIAN.

[Thomas Deiler]

Dear @Francesco Mazza,

this is a matter how often such requirements are requested. Have a look at https://jira.atlassian.com.

Search for your subject - eventually someone raised it already - then vote. Otherwise create an on suggestion.

So long

Thomas