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Customize fields appearing on resolution screen based on labels

GlenellRosburg
Contributor
August 2, 2024

How can I make 2 additional fields appear on the resolution screen and make the fields required based on specific text entered in my Labels field?

I'm on Jira Cloud a

I tried to make fields appear on the resolution screen based on specific conditions in the Workflows Transition settings. Is this where I would set this?

I tried to create an automation.  I can't find an action that allows me to modify a screen field based on a transition to done.

Hmmmm....

1 answer

1 vote
Samuel Gatica _ServiceRocket_
Community Champion
August 2, 2024

Hi @GlenellRosburg 

Regrettably, this cannot be accomplished using the native tools available in Jira. https://jira.atlassian.com/browse/JRACLOUD-71000

 

This can only be accomplished with a third-party add-on like Behaviours - ScriptRunner for Jira Cloud

Check vendor doc at https://docs.adaptavist.com/sr4jc/latest/features/behaviours

 

Best regards

Sam

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