Dashboard Filter is showing different results for 3 users

[Robin Klein]

Hi!

One of our users faced an issue that his dashboard gadget filter seems to not display results consistently. Attached the 3 screenshots from the same filter on the same dashboard seen through the 3 different users.

The filter = project = ORMC AND labels = NL AND priority in (Urgent, Highest, High) AND status in ("To Do", "In Progress") AND "Target end" < now() AND Labels not in (CRA)

Does someone have a potential solution to this issue?

Regards,

Robin

[Pete Singleton]

Does the user have access to the project issues?  Is he in the Users role and able to view issues?

[Robin Klein]

Hi @Pete Singleton,

Thanks for your reply!

Based on your input I found the solution. I found out that a issue security scheme is causing the problem that these people are getting different results based on their role. Assigning them to the appropriate role solved the issue. 

Regards,

Robin