[Data Residency] What happens to the app realm migration when the app is down?

[Steven Pila]

Considering the use case below...

1. User triggers app realm migration.
2. JIRA was able to send the scheduled migration hook to the app successfully
3. JIRA was also able to send the start migration hook to the app successfully in which app starts the migration process from their side.
4. During the migration operation, JIRA will constantly send the status migration hook to check the app's migration status.
5. BUT the app went down unexpectedly (server not running).

So my question is...

1. Will JIRA trigger a rollback by sending the rollback migration hook since it was not able to successfully access the app via status hook?
2. Let's say after #2, the app also went down and JIRA sends the start hook, will it retry to send the start hook? or will it treat the app migration as failure and trigger a rollback?

Thanks.

Reference: https://developer.atlassian.com/cloud/jira/platform/data-residency/#data-residency-and-atlassian-marketplace-apps

[Aron Gombas _Midori_ · Accepted solution]

@Steven Pila This sort of question should be asked on the Developer Community site!

See: https://community.developer.atlassian.com/

As you can see, there are categories for every sort of topics. If you ask it in the right category, you can expect community members and even Atlassian staff to answer it.

[Steven Pila]

Oh yeah, sorry, my bad. Thanks for pointing me out :)