Date Format of New Ticket View

[Jeret Shuck]

After our tenant in Jira cloud swapped to the new ticket view, the "Due Date" field has an incorrect date format. 

Everywhere else in our tenant, it's set to DD/MON/YYY

However, on the ticket view the due date is showing: YYYY/MM/DD

Any suggestions on correcting this?

[Anton_Ermolaev · Accepted solution]

Check System->General configuration->Advanced settings->jira.date.* 

[Jeret Shuck]

Anton, thanks for the response. Where do I find  "System" ? Is that in the Project settings? Somewhere else?

[Anton_Ermolaev]

@Jeret Shuck nope. In Jira Settings.

Alternatively follow this link: https://[yourjiraname].atlassian.net/secure/admin/ViewApplicationProperties.jspa

[Jeret Shuck]

Do I need global Jira admin to access this?

[Anton_Ermolaev]

@Jeret Shuck  you need Administer Jira global permission

[Jeret Shuck]

Thanks Anton!

[Jeret Shuck]

We double checked the field requested and seems like it's correct on our tennant. However our due-date format is still incorrect.