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De-activating a user in JIRA

Allan Ward
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June 6, 2013

I'm looking to de-activate a user in JIRA in order to maintain ticket history and re-allocate the license to a new user.

I've followed the steps here https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser however when editing a users profile I don't see the 'Active' check box.

Any ideas?

2 answers

0 votes
Zul NS [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2013

What version of JIRA are you using? This feature only available on JIRA 5.1 and later as you can see in the release notes.

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Jobin Kuruvilla [Adaptavist]
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June 6, 2013

What version of JIRA?

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