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Dedicated email Notification for Reporter

Hendrik Hoesmann
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July 17, 2023

Hei,

I am using Jira Automation with a JQL (not Filter) behind, providing me a list of Issues with different Reporters. How can schedule an email notification, so that each Reporter gets a list of only their assigned issues?

Thanks for the help!

 

1 answer

0 votes
Rilwan Ahmed
Community Champion
July 17, 2023

Hi @Hendrik Hoesmann ,

Welcome to the community !!

Please check if this workaround is OK for you ?

Create a filter using JQL "reporter= Currentuser() and assignee is not EMPTY " and add  subscription to it. This will send email added users only with their tickets. 

More details in about filter and subscription in https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

Hendrik Hoesmann
I'm New Here
I'm New Here
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July 17, 2023

Thank you so much! So, basically yes then to the workaround. Okay for me although I preferred the Automation a bit for customizing the email text.

One more small follow up question: if I select the whole team in the Recipients, only the Reporters with assigned issues get the email with this? Or which Recipients to put in the Subscription?

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