Default Name for creating a new slack channel in Jira

[Robert Nadon]

Hi all,

When creating a channel for a particular Jira issue in Jira through:

• Dedicated channel:

  + Add a new-one

And then selecting  + Create new Channel

It defaults to issue-<project name>-key

For example for project XYZ and issue 123 it will default to:

issue-XYZ-123

Is there a way to change that default?

Thanks!

Robert

[Daniel Eads]

Hey @Robert Nadon !

The official Atlassian-provided Slack integration for Jira Server doesn't include a way to change the default template for channel names. As you mentioned, it'll use the "issue-" prefix and then the Jira issue key.

Although the auto-generated value can't be tweaked, you can modify the name after you click the link and before the channel is created. And after the channel is created, the user who created the channel should also be able to rename the channel in Slack itself.

Hope that helps!

Daniel | Atlassian Support

[Dave Theodore [Coyote Creek Consulting]]

You will need to read the docs from the vendor that wrote the 3rd party Slack App that you are using.  There are a dozen or so vendors that have a Slack App. This is not built-in functionality.

[Robert Nadon]

Understood, however we are using the one written by Atlassian (not a third party), and I could not find it anywhere in the docs:

Version:1.1.11

Vendor:Atlassian

Support:Supported by Atlassian

App key:com.atlassian.jira.plugins.jira-slack-server-integration-plugin

[Robert Nadon]

BTW: Also I am not "New Here"  Just had to change IDs I have been in the Atlassian community for many years...