Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Deleting Users - With Issues Assigned - But Issues Are not Assigned

Kevin Turner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 8, 2015

Trying to free up licences by deleting inactive users. When I select delete I'm told that I am unable to delete the user as they have "associations with issues". Clicking on the link to the issue associations for the user I receive the notification "No Issues match your search"

How can I delete a user if I can not find out what their " issue associations" are?

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 8, 2015

You can't free up licences by deleting inactive users.  Once you put the "inactive" flag on a user, that's when they stop counting towards the licence - you don't need to delete them.

Suggest an answer

Log in or Sign up to answer