Deleting all the messages/open duties

[Eveliina Kauppinen]

Hey, 

Is it possible to delete all the messages/open duties at one time? I have only found the possibility to do it one by one. 

With br, 

Eveliina

[Earl McCutcheon]

Hello @Eveliina Kauppinen ,

Are you looking to delete the entire issue or just the comments on an issue?

If your looking to bulk delete the issues, this can be done using the bulk operations detailed in the following document:

• Edit multiple issues at the same time

However if you are looking to delete comments there is not a method to do this action in bulk and from the UI each delete is a one off action. 

However an alternative to doing this by hand you could look into writing a custom script to do a delete action using the REST API.  First you could pull the comment IDs from the issue you want to remove via a "GET /rest/api/3/issue/{issueIdOrKey}/comment" , then inputing the comment IDs into the delete action via a "DELETE /rest/api/3/issue/{issueIdOrKey}/comment/{id}" 

Regards,
Earl