Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Dependency between work logs and total time spent when importing time records

Manfred Hackl
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2018

we consider updating the total time spent on a ticket via API from an external time recording system daily .

however, this might conflict with existing time logs, which are updated later (after reviewing them, typically once a week). 

the reason is, that the total time spent needs to be as much up to date as possible, but importing time logs takes time running through an internal process.

what happens to the total time spent, if we update it via API and a time log is added afterwards? will it be updated by the timelog?

0 answers

Suggest an answer

Log in or Sign up to answer