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Description field in 'Create ticket' popup vs Edit ticket

Andre
Contributor
August 25, 2020

Hi all!

I'm trying to understand why when I create a new ticket with the 'Create ticket' popup I see a different WYSIWYG editor for the description field:

image.png

as compared to the edit ticket one:

image.pngIs there any way to have the same editor (the second one) for both of them? Thank you.

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2020

Hello Andre,

Thank you for reaching out to Atlassian Community!

The new issue view was not implemented to the "Create issue screen" yet, so when creating a new issue it will show the Wiki Markup editor for the Description field and after it's created, it will show the Markdown editor.

There are feature requests suggesting the implementation of such ability:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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