Development field not showing in new issue type

[Michael Ligotino]

In a company-managed work-management jira, I have created a custom issue type (type: task), with an associated workflow, screen, etc... and field configuration. In this field configuration I looked up the "Development" (locked field), which I believe is the same field in standard software Jira to see branches from Bitbucket. Unfortunately, when adding this field to my screen I still cannot see it. I also have other custom fields which work fine.

From Bitbucket, I can link the jira page, and link the jira issues. So the issue is really only about the screen in jira.

Is there a way to display this field in the screen?

Thank you

[Marc - Devoteam]

Hi @Michael Ligotino 

Looking at your screenshot, I think there are 2 fields named development, one with a capital D and one without.

Are you sure have selected the correct field?

[Michael Ligotino]

Hi @Marc - Devoteam,

I find it weird as well, but there are no other fields available. As you can see in the screenshots, the field is present, just hidden. However, I have no idea where it was set hidden (since it's a locked field), and the field should be displayed even if empty.

[Marc - Devoteam]

Hi @Michael Ligotino 

Can you check the field configuration used on the project, it might that the field is hidden there

[Michael Ligotino]

Hi @Marc - Devoteam

Thanks for the help.

I have looked again, but I cannot find where the field might be hidden. I'm sending you again the field from the project field configuration (and this issue type) uncropped:

[Marc - Devoteam]

Hi @Michael Ligotino 

I check my system on Cloud and the field Development (Locked) is not addable to a screen.

This is part of the Development panel.

So the field development on you screen is not related to the development (locked), but a created custom field.

[Michael Ligotino]

Hi @Marc - Devoteam

Okay I found the field in the "Custom Fields", but it is still native from Jira:

For some reason, in the project field configuration, this same field goes from "development to "Development", I cannot find another. The field is there in the field configuration, but if I remove it from the screens (from the field configuration page), such that it is no more in a screen, and then I try to look it up from the screen, I cannot find, although it belongs to the field configuration...

[Marc - Devoteam]

Hi @Michael Ligotino 

I would contact Atlassian on this, to have them check your backed.

There might be an issue on your instance.

I have multiple Cloud instance and al only have one Development field that can't be chosen as an option on a screen, or have context set.

Might it be that you migrated from Server to Cloud and it was a custom field then and now on Cloud it has been seen as the default development field and set to locked?