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Different workflow per user type

Ray Balmeo Cagayon May 3, 2024

Is it possible to have a different workflow per user type?

What I want is the basic workflow for users and a different workflow for administrators.

 

2 answers

2 accepted

1 vote
Answer accepted
John Funk
Community Champion
May 3, 2024

Hi Ray,

Sure you can do that basically by adding Conditions to the transitions. Put all of the statuses for both workflows in a single workflow, then add Conditions to each transition to allow one or the other. 

1 vote
Answer accepted
Dirk Ronsmans
Community Champion
May 3, 2024

@Ray Balmeo Cagayon 

You can't really create 2 workflows for the same issue type.

What you could do is create a hybrid workflow where you have all transitions set up but on those that should only be accessible for administrators you can add a condition based on the user being in a group/role

Your basic user would then have one flow and the administrators would be able to use the exceptions (shorter path, less mandatory fields,... )

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

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