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Direct Links to Jira isssues gives blank Page in Firefox

Roman Stoffel
Contributor
December 2, 2024

Since recently, when I go directly to a JIRA page via the URL (eg. https://my-company.atlassian.net/browse/PROJ-42) then I get a blank page. No content.

I does work when:

- I navigate to the issue instead of using the URL directly. egg go to https://my-company.atlassian.net, then find and navigate to the PROJ-42 issue.
- It works in Chromium
- Some other Jira instances do work without issue. eg. https://my-company.atlassian.net/browse/PROJ-42 does not work, but https://other-site.atlassian.net/browser/OTHER-42 does work.

I tried cleaning the cache, visit the site in Private-Browsing/Icognito, disable extensions, all without effect.

I get a lot of Content Security Policy warning, but these seem report only and show up in Chromiumn as well.
I don't get a clear error in the Browser console.

Anyone experiencing the same  issue.?

1 answer

1 accepted

4 votes
Answer accepted
Dan Breyen
Community Champion
December 2, 2024

Hi @Roman Stoffel I'm not experiencing the same issue with Firefox that you're seeing.  

I did find JRACLOUD-85296 which was reported recently that sounds similar to your issue.

I would suggest voting for and watching that for updates, it does look like a recent issue.

Hope that helps.

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