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Disappear subtask section suddenly

Tom Wong
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January 24, 2024

I cannot find the section of subtask suddenly, but my colleague with same access rights can find the section. Please advise.

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1 answer

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Aswin Raj D
Community Champion
January 24, 2024

Hello @Tom Wong 

Clear your browser cache and try accessing Jira again. Sometimes, cached data can cause display issues. Confirm that your user account has the necessary permissions to view and create sub-tasks. Check the permission scheme associated with the project to ensure that your user account has the required permissions. Verify that the issue security level, if applicable, allows you to view sub-tasks. If the issue security level restricts access, it could be causing the sub-task section to be hidden.

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