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Do you know if there is any governance in place with regards to JIRA administration?

koteswararao
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June 26, 2019

Do you know if there is any governance in place with regards to JIRA administration?

The reason I am asking is because I just now realised that someone with the JIRA administration access has renamed 2 of the statuses on our User Story workflow (VRT: Story Workflow).

  • “Selected for Development” has been renamed to “In Progress”
  • “Approved” status has been renamed to “UAT Approved”.

This has affected our dashboards & search results.

Would you be able to tell or investigate who has made these changes and published it without a formal request to the project teams who are currently using these statuses?

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Nic Brough -Adaptavist-
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June 27, 2019

The governance here is entirely down to your organisation and rules.

I would strongly recommend that you have a small number of Jira admins who work closely together and share a Jira project for recording change, meet regularly and work as a team.  If more than 10 people have admin access, you are doing it wrong, and 10 people is for a massive organisation with tens of thousands of users, complex processes, and frequent need for change.  3-5 is the right size for most, as a team that size can, and will, communicate properly.

The audit log can capture a lot of changes, but only if it is enabled

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