Document Migration on Jira

[Deshnee]

Hi All

Just a question for assistance on my scenario.

We had a business area that moved from an old Jira instance to our new Jira instance.

We did the CSV export and import and they tickets opened up as new with no history as per normal. 

However there are some stories that contain documents on the old instance and they would like that to move. 

Has anyone has this experience and did you do a manual move or any other suggestions?

[KAGITHALA BABU ANVESH · Accepted solution]

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html 

f you have test instance. Please try it.

We also exported and imported .csv , but not tried attachments.

[Deshnee]

Thank you so much Kagi, will try this out when our Dev team is back. I will update our users on this situation.