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Does jira cloud have a webhook for the deletion of remote issue links

Doug Bass August 21, 2023

I've created an integration of JIRA Cloud to Salesforce and I'm using remote issue links to link a Jira record to a Salesforce record. From what I read this is the recommended solution by Atlassian, ie, to link Jira records to external systems.

When the user no longer wants the records to be linked they delete the remote issue link. I want by Connect middle-tier cloud app to be notified when the deletion occurs.

The documentation does not list a remote issue link webhook/event. How can my app be notified when the remote issue link is deleted?

PS: I've also got an issue updated and issue link webhook configured but they are not called when the remote issue link is deleted.

Is there a way to be notified when a remote issue link is deleted?

1 answer

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Rohan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2023

There is an addon named Issue Linked Event for Jira, which creates specific new jira internal events 'Issue Link Created' and 'Issue Link Deleted'. Unfortunately the webhook is NOT called automatically...

Those events I catched with an "Script Runner Custom Listener" and called the Webhook within groovy implementation.

Doug Bass August 24, 2023

The addon you recommended (Issue Linked Event for Jira) does not have a cloud version so this won't work for me.

I didn't make it clear in my problem description that I need a solution for Cloud - I will correct that.

Kevin Andrio
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February 17, 2025

Hey guys, just curious if there are any solutions for this issue?
I have similar problem I wanted to solve.

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