Does the viewer role still require a license?

[Mikaela Bertucci]

In the spirit of transparency I would like for my main stakeholder group to see certain dashboards, filters, and tickets. 

Does the viewer role still require a license?

[Stephen Garber · Accepted solution]

Yes, anyone that can log in will need a Jira license even if they are not provided edit permissions.

The exception to this is Jira Service Desk which licenses agents, not users.

[Nic Brough -Adaptavist-]

Just to add - customer accounts (the free ones @Stephen Garber mentions) have limited access, they don't get to see most of Jira.  They get access to requests, portals and the knowledge-base.  They do not get to see the issues behind the requests, nor dashboards, filters, projects and so-on.

[Yevgen Lasman · Accepted solution]

You can set permissions on some items to be anonymously available. But it looks like you are in Atlassian Cloud, so making project, tickets, filters or dashboards accessible anonymous users will mean that everyone in Internet can access that information. Which is highly unlikely your goal.

If you would use on premises version (Server or Data Center), it could be easier since you can control IP whitelisting, as well as other methods. The Atlassian Cloud has similar functionality but only as the part of Atlassian Access offering, which has a price on its own.

With these factors in mind, in your current setup and without expenses increase there is no way to provide such access except making them actual Jira Software users, thus license seat consumers.