Don't show the approriate field in the my screen - JIRA - Download!

[Thu Bach]

Hi everybody,

I have created some screen by JIRA, but when i placed some fields on it, it didn't show like I have configured.

Ex: I configured two fields on my screen was assignee and description, but when I ran it, the screen showed the comment field and description??? I have tried so much times, but it's still not ok.

What can I do? Did I have to do some another steps?

May you help me?

Thanks!

[Joshua Iverson]

Try the Field Helper plugin:

https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-customfield-helper-plugin

[Thu Bach]

@Jobin Kuruvilla: I have found out the reason like you talked. Some users didn't have the permission of assign issue.

Thanks so much!

[Jobin Kuruvilla [Adaptavist]]

Thought so :)

[Thu Bach]

I added to my custom transition, but have tried with the close transiton, it's still be like that. One way other, I tried to modify the default screen (default workflow), but it's still not ok.

[Jobin Kuruvilla [Adaptavist]]

Where did you add the screen? Edit/View/Create or a workflow transition?

[Thu Bach]

I added to my custom transition, but have tried with the close transiton, it's still be like that. One way other, I tried to modify the default screen (default workflow), but it's still not ok.

[Jobin Kuruvilla [Adaptavist]]

Ok, On a transition screen, comment field is added by default. Assignee field is probably missing because you don't have the assign permission? Are you able to assign the issue on the view issue screen?